State Farm Earns Kudos for Claim Handling

Full disclosure: I have been a satisfied customer of State Farm Insurance for decades.

But my loyalty to State Farm doesn't mean it's better than any other insurance company. I stick with the company because its rates are reasonable, claims are quickly processed, and it's one-stop shopping for my homeowner's insurance, flood insurance and automobile coverage. It's also been around since 1922.

Most homeowners never think about their insurance company until it comes time to file a claim. How well a company handles a claim and the customer service it provides is a lot more important than whether you like your insurance agent or whether you could save a few dollars on premiums if you went elsewhere.

When my house fell in the ocean, State Farm was on the scene assessing damage and helping me find somewhere to move. When a freak hailstorm tore holes in my roof and siding, State Farm paid for everything to be replaced --- including a new roof -- down to buying me a new Weber barbecue because the cover had been dinged. A few months ago, when a 40-foot birch tree slammed into my home during a rainstorm, State Farm paid to have the tree removed, the roof inspected and fixed, and gave me enough money to replace my deck.

You really can't predict disaster, but you can make sure you maintain adequate insurance coverage . . . read more about State Farm Insurance.

More Articles by Elizabeth Weintraub, click below:

• How to Buy Homeowner's Insurance
  
• National Flood Insurance Program
  
• Tax Deductible Uninsured Home Losses

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