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Reasons to Not Interview Agents From the Same Company

By Elizabeth Weintraub, About.com

Agents from the same company may offer you similar services.

Agents from the same company may offer you similar services.

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Question: Reasons to Not Interview Agents From the Same Company
A reader asks: "My husband and I have decided to sell our home, so we've been looking for a real estate agent. A friend of ours recommended we call her agent. We'd also like to interview an agent who has a home for sale on our street. But both agents work for the same company, and I've heard that we shouldn't interview agents from the same company. Why is that? Are there reasons to not interview agents from the same company?"
Answer: Whether one should interview agents from the same company is a good question. Another question might be whether one should interview agents from the same real estate office. Also, some companies may have 10 or 20 offices in the same city.

But the one thing both scenarios share in common is the same broker. This means most likely the same policies govern all the agents who are licensed under that individual broker.

5 Reasons to Not Interview Agents From the Same Company

Many home sellers and buyers choose their agent based on personality. If they really like one of the agents they interview but something about another agent bothers them, the choice is easy.

Sometimes, though, the decision may be based on an agent's performance, reputation and experience levels. Here are the reasons to not interview agents from the same brokerage:

  • The agents are more likely to know each other and may compare notes about you. You probably do not want your personal situation discussed in an open office environment.

  • The agents may not like each other and further resentment may build that could affect your sale. Agents sometimes have conflicts with each other, just like any other group of people in the world.

  • One of the two agents may not agree to an interview to avoid stepping on an associate's toes. If an agent is friends with the second agent, one or both may decide not to compete against each other.

  • One or both of the agents may not want the other to gain possible access to closely guarded ways of doing business. Some agents are very secretive about how they conduct business and don't want anybody else in their office knowing what they do. Don't ask me why because I don't have an answer for that kind of behavior; I just know it exists.

  • The benefits the company provides for each agent may be identical. If you're a seller, you'll get the same sign in the yard, identical exposure on the company's web site and most likely pay a similar commission rate.

The competition among real estate agents at different offices is fierce in this business. Companies promote a brand, and that brand is recognized, some more than others, among consumers. Most agents I know do not care if they end up losing a prospect to a different company but may care deeply if an agent within their own company wins the business instead.

Hey, nobody ever said that what goes on behind the scenes in real estate has to make sense. But you should be aware that it's not a good idea to interview agents from the same company. Moreover, you'll get a far better comparison if you interview agents who compete against each other at separate brokerages.

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